Martínez Ramírez, Angélica Lizeth, Cristian Camilo Urrego Barrios, and Ever Ángel Fuentes Rojas. 2021. “Management for the Improvement of Business Processes: Proposal for the Change and Evaluation of Logistics Processes in the Telecommunications Sector”. Revista Ingeniería, Matemáticas Y Ciencias De La Información 8 (15): 33-44. https://ojs.urepublicana.edu.co/index.php/ingenieria/article/view/703.