CARACTERIZACIÓN DE LAS PLATAFORMAS AUTOMATION ANYWHERE Y UIPATH PARA LA IMPLEMENTACIÓN DE RPA

Characterization of the automation Anywhere and Uipath platforms for the implementation of RPA

Este artículo realiza una exhaustiva caracterización de dos plataformas líderes en el campo de la Automatización Robótica de Procesos (RPA): Automation Anywhere y UiPath. El objetivo principal es proporcionar una comparativa detallada de ambas soluciones para facilitar la elección adecuada según las necesidades de implementación de RPA en una organización. El artículo comienza explicando los conceptos fundamentales de la RPA y su importancia en la optimización de procesos empresariales. Luego, se presenta una descripción detallada de Automation Anywhere y UiPath, abarcando aspectos como su arquitectura, interfaz de usuario, capacidades de automatización, compatibilidad con diferentes aplicaciones y sistemas, seguridad y escalabilidad. Se concluye con una síntesis de las principales diferencias entre Automation Anywhere y UiPath, destacando aspectos clave que permiten a los lectores tomar decisiones informadas al seleccionar la plataforma más adecuada para sus necesidades particulares de automatización de procesos.

DOI: http://dx.doi.org/10.21017/rimci.2023.v10.n20.a140

1. R. Castellanos, Protocolo de Selección de Software RPA. https://upcommons.upc.edu/bitstream/handle/2117/172352/memoria.pdf. 2019.
2. I. Ruchi, M. Riya & D. Kenali, Delineated Analysis of Robotic Process Automation Tools. https://core.ac.uk/download/pdf/144880435.pdf. 2018.
3. UiPath. Introduction StudioX. https://docs.uipath.com/studiox/docs/introduction. 2020.
4. UiPath. Programas de Apoyo Uipath. https://www.uipath.com/support/packages-options
5. UiPath. Certificaciones. UiPath. https://www.uipath.com/learning/certification
6. UiPath. Listado de productos. https://uipath.global
7. L. Gómez, Aplicaciones de RPA en el ámbito empresarial. http://oa.upm.es/58123/1/TFG_
8. LAURA_MARIA_GOMEZ_GONZALEZ.pdf. 2020.
9. Automation Anywhere. Automation Anywhere Enterprise architecture. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/architecture-overview.html. 2020.
10. Automation Anywhere. Automation Anywhere Support. https://www.automationanywhere.com/la/customer-support
11. Bancolombia. Automatización de procesos: el futuro de las pymes. Grupo Bancolombia. https://www.grupobancolombia.com/wps/portal/negocios/actualizate/tendencias/automatizacionprocesos-
12. futuro-pymes. 2019.
13. HIXSA. Claves para seleccionar la herramienta RPA correcta. Consultoría y Servicios en Tecnología HIX SA de CV. https://blog.hixsa.com/posts/claves-para-seleccionar-la-herramienta-rpa-correcta.2020.
14. UiPath. The most advanced GUI Automation software.https://www.uipath.com/es/soluciones/segun-tecnologia/automatizacion-interfaz-usuario-gui
15. Automation Anywhere. Production environment.https://docs.automationanywhere.com/bundle/iq-bot-v6.5/page/iq-bot/topics/iq-bot/user/learning-instances-production-environment.html.2019.
16. Anónimo. All kind of data extraction are suitable in RPA. Reseñas de UiPath. Capterra Inc. https://www.capterra.co/reviews/135186/uipath-robotic-process-automation. 2019.
17. B., E. Feedback AA. Reseñas de Automation Anywhere.Capterra Inc. https://www.capterra.co/software/124575/web-data-extraction. 2020.
18. G., A. UiPath is a cost effective RPA Tool and a must buy for New entries. Reseñas de UiPath. Capterra Inc. https://www.capterra.co/reviews/135186/uipath-robotic-process-automation. 2020.
19. Anónimo. Process Automation using. Reseñas de Automation Anywhere. Capterra Inc. https://www.capterra.co/reviews/124575/web-dataextraction.2019.
20. J., N., Best Citrix Automation Tool. Reseñas de UiPath. Capterra Inc. https://www.capterra.co/reviews/135186/uipath-robotic-process-automation. 2020.
21. P. Pegu,. RPA with AA. Reseña de Automation Anywhere. Capterra Inc. https://www.capterra.co/reviews/124575/web-data-extraction?sort=most_recent. 2019.
22. G. Vasan, Reseñas de UiPath. Capterra Inc. https://www.capterra.co/reviews/135186/uipathrobotic-process-automation. 2019.
23. Anónimo. AA is a Nice Tool which caters to a large segment of Industry Users Beginner to Expert. Reseñas de Automation Anywhere. Capterra Inc. https://www.capterra.co/reviews/124575/webdata-extraction. 2020.
24. UiPath. Configuring the Firewall. https://docs.uipath.com/installation-and-upgrade/docs/configuring-the-firewall. 2020.
25. Automation Anywhere. Enterprise Control Room ports, protocols, and firewall requirements. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/firewall-rules.html#install. 2020.
26. UiPath. Hardware Requirements. https://docs.uipath.com/installation-and-upgrade/docs/orchestrator-hardware-requirements. 2021.
27. Automation Anywhere. Hardware requirements. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aaearchitecture-implementation/deployment-planning/requirements-serverhardware.html. 2020.
28. Automation Anywhere. Operating system and platform compatibility. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/deployment-planning/requirementsoperating-system-compatibility.html. 2020.
29. Automation Anywhere. Version control requirements. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/deployment-planning/requirementsversion-control.html. 2020.
30. Automation Anywhere. Supported browsers. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aaearchitecture-implementation/deployment-planning/requirements-browsers.html. 2020.
31. Automation Anywhere. Load balancer requirements. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/loadbalancer-settings-deploy.html#install. 2020.
32. Automation Anywhere. Database requirements. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aaearchitecture-implementation/deployment-planning/requirements-databases.html#install. 2021.
33. Cliente. Reseña de Elastic Search Service. Automation Anywhere. https://apeople.automationanywhere.com/s/topic/0TO6F000000NpaZWAS/elastic-search-service?language=en_US. 2020.
34. UiPath. RPA Reporting with ElasticSearch and Kibana. https://www.uipath.com/resources/automation-webinars/rpa-reporting-elasticsearch-kibana
35. UiPath. Hardware and Software Requirements. https://docs.uipath.com/installation-and-upgrade/docs/studio-hardware-and-softwarerequirements.2021.
36. Automation Anywhere. Especificaciones mínimas de hardware. https://docs.automationanywhere.com/es-LA/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/hardware-minimum-deploy.html. 2019.
37. UiPath. Hardware and Software Requirements. https://docs.uipath.com/installation-and-upgrade/docs/robot-hardware-and-softwarerequirements.2021.
38. Automation Anywhere. System default licenses. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aaearchitecture-implementation/deploymentplanning/planning-licenses-permissions.html. 2020.
39. Automation Anywhere. Dependencies for supported services. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-. implementation/deployment-planning/requirements-supported-pluginservices.html. 2020.
40. UiPath. Software Requirements. https://docs.uipath.com/installation-and-upgrade/docs/orchestrator-software-requirements 2021.
41. UiPath. High Availability. https://docs. uipath.com/installation-and-upgrade/docs/high-availability 2020.
42. Automation Anywhere. HA, DR, and single-node deployments. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/deployment-overview.html 2020.
43. UiPath. Disaster Recovery - Active/Passive. https://docs.uipath.com/installation-and-upgrade/docs/disaster-recovery-activepassive 2020.
44. Automation Anywhere. Bot deployment and concurrent operations. https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/aae-architecture-implementation/access-deployment-repository.html 2019.
45. UiPath. About the Workflow Foundation Activities Pack. https://docs.uipath.com/activities/docs/about-the-workflow-foundation-activities-pack 2020.
46. Automation Anywhere. Carga y descarga de bots, flujos de trabajo y dependencias. https://docs.automationanywhere.com/bundle/enterprisev11.3/page/enterprise/topics/aae-client/botcreator/working-with-automation-tasks/uploading_downloading_task_dependencies.html 2020.
47. UiPath. Sea un Orquestador de Robots. https: //www.uipath.com/es/producto/orchestrator
48. Automation Anywhere. La Mejor Seguridad del RPA. https://www.automationanywhere.com/la/solutions/rpa-security
49. Automation Anywhere. Impulsamos la era de la transformación digital con Automation 360. https://www.automationanywhere.com/la/products/automation-360
50. UiPath. Guía de Licencias. https://insiderpreview.uipath.com/doc/UiPathLicensingGuide.pdf 2021.
51. Automation Anywhere. User roles and permissions. https://docs.automationanywhere.com/
52. bundle/iq-bot-v6.5/page/iq-bot/topics/iq-bot/install/user-roles-and-permissions.html 2020.
53. UiPath. Introduction. https://docs.uipath.com/task-mining/docs/introduction 2021.
54. Automation Anywhere. Enterprise A2019 licenses. https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/dashboards/cloud-administrationlicenses.html 2021.
55. UiPath. Política de soporte y SLA. https://www.uipath.com/hubfs/legalspot/UiPath_Support_Terms.pdf 2020.
56. Automation Anywhere. Plans & Pricing. https://www.automationanywhere.com/la/lp/rpa-editions-comparison
57. Capterra. One of the Best RPA tool in the RPA crowd. https://www.capterra.co/reviews/135186/uipath-robotic-process-automation 2019.
58. Automation Anywhere. Capacitación y certificación de RPA. https://university.automationanywhere.com/?_ga=2.245570690.767799613.1614310835-912028468.1614191069
59. Gartner. Robotic Process Automation (RPA). https://www.gartner.com/en/informationtechno logy/glossary/robotic-process-automation- rpa 2020.
60. ACIS. En el 2020 optimice el activo más valioso de su empresa: las personas, a través del RPA. Asociación Colombiana de Ingenieros de Sistemas. https://www.acis.org.co/portal/content/NoticiaInternacional/en-el-2020 optimice-el-activom%C3%A1s-valioso-de-su-empresa-las-personastrav%C3%A9s-del-rpa 2021.
61. Íncipy. Internet of things (IoT) en la transformación digital de las empresas. Incipy S.A. https://www.fundacionseres.org/Lists/Informes/Attachments/987/150923%20internet-of-things.pdf 2015.
62. Deloitte. Los robots están listos. ¿Eres tú? Ventaja sin explotar en su fuerza de trabajo digital. Deloitte Consulting Group S.C. https://www2.deloitte.com/content/dam/Deloitte/bg/Documents/technology-media-telecommunications/Deloitteus-cons-global-rpa-survey.pdf. 2017.
63. Movistar. Automatización robótica de procesos y automatización cognitiva: el aliado #1 para enfrentar los desafíos en procesos críticos de las organizaciones. Telecomunicaciones S.A. https://www.movistar.co/web/empresas/solucionesiot/robotic-process-automation
64. J. Otalvaro, Aprovechamiento de la automatización inteligente de procesos: 1300% de ROI ofrece un aumento de CSAT y $ 7 millones en nuevas fuentes de ingresos. https://www.automationanywhere.com/resources/customer-stories/bancolombia. 2018.
65. J. Loreal, Transforming the Finance Function with RPA. IMA - Institute of Management Accountants https://www.imanet.org/-/media/8530486050 e34be392772caa088f1162.ashx 2020.
66. M. Gonzáles, Factores de análisis para el cambio de un proceso manual a la automatización. http://www.bidi.uson.mx/TesisIndice.aspx?tesis=21319
67. G. Beliz, Robot lución el futuro del trabajo en la integración 40 de América Latina. Revista Integración. Pag. 12. Banco Interamerciano de Desarrollo – BID. https://publications.iadb.org/publica tions/spanish/document/Revista-Integraci% C3%B3n—Comercio-A%C3%B1o-21-No-42-Agosto-2017-Robot-luci%C3%B3n-el-futuro-del-trabajo-en-laintegraci%C3%B3n-40-de-Am%C3%A9rica- Latina.pdf 2017.
68. Generation Spain, ¿Qué es RPA y Cómo podemos convertirte en Desarrollador? Generation: You
69. Employed, Inc. https://spain.generation.org/blog/que-es-rpa/
70. APD. La transformación digital y la automatización en América Latina. Asociación Para el Progreso de la Dirección. https://www.apdcolombia.org/latransformacion- digital-y-la-automatizacion-enamerica-latina/ 2020.
71. M. Fernández, M. Fernandini, P. Gabarro & J. Méndez, Hacia la Transformación Digital de la Banca Pública de Desarrollo en América Latina y el caribe. https://publications.iadb.org/publications/spanish/document/Hacia-la-transformacion-digital-de-la-banca-publica-de-desarrolloen-America-Latina-y-el-Caribe.pdf 2020.